Cola tv Frequently Asked Questions
Detailed answers covering seven key topics
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KYC (Know Your Customer) verification on cola tv is a mandatory process to confirm your identity. cola tv may request KYC before your first withdrawal or after a large deposit is made to your account.
What you'll need:
- National ID (NID) – clear photos of both front and back
- Selfie – a recent photo of you holding your NID
- Proof of address (optional) – utility bill or bank statement
Process: Log in to your Cola TV account → Profile Settings → "KYC Verification" or "Verify Account" → Upload your documents → Submit. Verification is typically completed within 24–48 hours. Once approved, you'll receive a confirmation via email or SMS.
Make sure your photos are clear and all details are legible. Blurry or unreadable images will be rejected, and Cola TV will ask you to resubmit.
On cola tv, your complete transaction and betting history is available in one place. After logging in, click the profile icon at the top right and select "My Account".
What you'll find here:
- "Transaction History" – Date, amount, payment method, and status for all deposits and withdrawals
- "Betting History" – Full details for each bet: match, odds, stake, outcome, and win/loss
- "Bonus History" – which bonus you received, how much you've wagered, and how much is left
You can also filter by date — such as the last 7 days, 30 days, or a custom range. Cola TV lets you view up to 90 days of records. For older records, email Cola TV support and they can send them to you in CSV format.
Cola TV's bonus wagering or rollover requirements might seem complicated at first, but they're actually straightforward once you understand them.
Quick example:
Say you deposit ৳1,000 and receive an additional ৳1,000 via a 100% bonus. If cola tv's wagering requirement is ×10, it applies to the bonus amount: ৳1,000 × 10 = ৳10,000 in total bets must be placed before you can withdraw from your bonus balance.
Keep in mind:
- Not all games contribute equally to wagering – slots count at 100%, Live Casino at 20%–50%, and Sports Betting varies
- Wagering is typically required to be completed within 7–30 days
- Track your real-time progress in the "Bonus History" section on cola tv
- If not completed within the time limit, the bonus will be forfeited
Slots clear wagering requirements the fastest, as they contribute 100%.
Registering on cola tv works on any smartphone in Bangladesh and the entire process typically takes just 2–3 minutes.
Required Information:
- Full name (as it appears on your National ID)
- Date of birth (minimum age: 18)
- Mobile number (using your bKash/Nagad number makes payments easier)
- Email address (for verification and password reset)
- Unique username (6–20 characters)
- Strong Password
- Preferred currency (select BDT – Bangladeshi Taka)
After registration, a verification link will be sent to your email. Clicking the link activates your account and unlocks a 100% welcome bonus on your first deposit. For more details, On the registration page Go.
Cola tv places the highest priority on protecting users' personal information and funds, with security enforced across multiple layers:
How we protect your data:
- 256-bit SSL Encryption: Every connection you make is encrypted – no one can intercept it in transit
- Two-factor authentication (2FA): OTP verification required when logging in from a new device
- Segregated fund management: Your deposited funds are kept separate from Cola TV's operating funds
- Regular Security Audits: Third-party experts conduct regular audits of Cola TV's systems
- Suspicious activity detection: Automatic alerts for suspicious logins or transactions
Cola TV will never ask for your password, OTP, or bank PIN by phone or email. Anyone who does is a scammer.
Cola TV offers over 1,000 slot games across a wide variety of types. To suit the preferences and playing styles of Bangladeshi players, Cola TV has organized its slots into several categories:
Slot Types:
- Classic slots (3-reel): Simple gameplay, classic style — perfect for beginners
- Video slots (5+ reels): Rich animations, engaging storylines, and multiple bonus features – the most popular choice
- Progressive Jackpot slots: The jackpot grows with every bet placed — prizes worth crores of BDT are possible
- Megaways Slots: Thousands of paylines — your winning paths change with every spin
- Crash Games: Aviator, JetX – as easy to play as slots, and hugely popular across Bangladesh
Some of the most popular slots on cola tv include: Gates of Olympus, Sweet Bonanza, Aviator, and Fortune Tiger. These On the Popular Games page available.
You can update your profile information on cola tv, though certain details require verification before changes can be made, for security purposes.
Change Mobile Number:
- Log in to cola tv
- Go to Profile → "Personal Info"
- Select "Change Mobile Number"
- An OTP will be sent to your current number – use it to verify the change
- Enter your new number and verify it with an OTP
Changes you can make directly: Display name, preferred language, notification settings, password.
Changes that require Support assistance: Full name (after KYC verification) and date of birth. To update this information, email cola tv Support at support@colatv.onl and explain the reason for the change.
After changing your mobile number, withdrawals will be temporarily suspended for 24 hours as a security measure.
Didn't find what you were looking for?
Cola tv's support team is available in Bangla around the clock. Reach us on Live Chat and get a response in as little as 2 minutes.
Learn More About cola tv
Six things about cola tv worth knowing beyond the FAQ
Every deposit and withdrawal on cola tv is secured with SSL encryption. Instant transactions via bKash, Nagad, and Rocket.
Cola tv regularly offers a welcome bonus, reload bonus, cashback, and referral bonus – with new deals every week.
Bet live on cricket, football, and tennis at Cola TV. Get real-time odds and live score updates.
Cola tv's game library features over 1,000 games including slots, Live Casino, and crash games — with new titles added every week.
Every bet you place on cola tv earns points, which you can redeem for cashback, free spins, and exclusive perks.
Cola tv's entire platform, support, and FAQ are available in Bangla – built with Bangladeshi players in mind.
No more questions? Join Cola TV today!
Got all your answers? Register in just 2 minutes and start playing with a 100% Welcome Bonus.