Last Updated: January 2026

Cola tv Privacy Policy – Our Commitment to Protecting Your Information

How your personal information is collected on cola tv, how it is used, and how securely it is stored – all explained here in plain English. No hidden terms.

Join Safely Terms & Conditions
SSL Encryption
Data is never sold
Right to Erasure
Personal Control
Table of Contents
1. Introduction 2. Data Collection 3. Use of Information 4. Sharing of Information 5. Data Retention 6. Cookie Policy 7. Your Rights 8. Child Protection 9. Security Measures 10. Data Transfers 11. Contact 12. Amendment Policy
FAQ

In short: cola tv never sells your data. We only collect what is necessary to provide our services. You remain in full control of your information.

Cola tv's Core Data Protection Principles

The six core commitments that cola tv's Privacy Policy is built on

Maximum Encryption

All transactions and personal data on Cola TV are protected with 256-bit SSL encryption, keeping your information completely inaccessible to outside parties.

No Data Selling

Cola TV will never sell your personal data to any third party under any circumstances. That is our commitment.

You're in control

At Cola TV, you decide what information to provide, what to update, and what to request for deletion.

Secure Storage

Cola tv's servers are protected by firewalls and multi-layer security. Data backups are maintained on a regular basis.

Only what's necessary

Cola TV only collects data that is genuinely necessary for delivering its services and meeting legal obligations.

Transparency in English

Cola TV's Privacy Policy is written in plain, easy-to-understand language so every member knows exactly what happens with their data.

1Introduction & Scope

This Privacy Policy applies to cola tv and all users of its services. By visiting the cola tv website, creating an account, or using any of our services, you are agreeing to this Policy.

Cola tv believes privacy is a fundamental right. We want you to clearly understand where your data goes and why it's collected. This document is written to ensure that transparency. If any part is unclear, cola tv's support team is always ready to help explain.

2What information do we collect?

Cola TV may collect three types of data — information you provide directly, data derived from your usage patterns, and information received through third parties.

Information Provided Directly

  • Name, Date of Birth & Nationality
  • Email Address & Mobile Number
  • BKash/Nagad/Rocket number or bank account details (for payment purposes)
  • National ID or passport details (for KYC verification)
  • Address (if required)

Automatically Collected Data

  • IP Address & Device Information
  • Browser Type & Operating System
  • How long you spend on Cola TV and which pages you visit
  • Betting & Gaming History
  • Login Time & Location Data
Data Type Required? Purpose Retention Period
Name & Contact Yes Account creation and communication For as long as the account remains active
Payment Information Yes Transaction Processing As Required by Law
KYC Documents Situation-Dependent Age & Identity Verification 5 years
Device & IP Not Optional Security & Fraud Prevention 18 Months
Gaming History Not Optional Service Improvement & Legal Compliance 5 years
Cookie Data Partially Optional Website experience improvement 30 Days – 2 Years

3How Is Your Data Used?

Cola TV uses your data for specific purposes only. Each purpose is clearly outlined below.

  • Service Delivery: Account management, deposit & withdrawal processing, and access to betting and gaming features.
  • Identity verification: To prevent fraud and money laundering, cola tv is legally required to verify the identity of its users.
  • Customer Support: To resolve your issues and keep you connected with us.
  • Personalized experience: Showing offers or bonuses tailored to your preferences.
  • Ensuring security: Detecting suspicious login attempts or fraudulent activity.
  • Legal obligation: Disclosure of information as required by tax authorities or regulatory bodies.

Cola TV never sells or shares your information with advertisers — our policy on this is clear and absolute.

4When and With Whom Is Your Data Shared?

Cola TV does not share your information with third parties under normal circumstances. However, there are certain situations where sharing may be unavoidable.

Who Your Data May Be Shared With

  • Payment Processors: Shared with bKash, Nagad, Rocket, or your bank solely to process transactions.
  • Game Providers: Providers such as Pragmatic Play or Evolution Gaming may have access to certain technical data.
  • Law Enforcement: When required by court order or under the obligations of Bangladeshi law.
  • Auditing Body: Third parties engaged to verify Cola TV's fair play guarantees.

Outside of the cases mentioned above, Cola TV does not share your information for any other reason. All partners who receive your data are bound by Cola TV's privacy terms.

5How long is your data retained, and where is it stored?

Cola TV servers are hosted in secure data centers with 24/7 security measures in place. How long data is retained depends on the type of information and applicable legal requirements.

  • Even after account closure, certain data may be retained for legal purposes, generally for up to 5 years.
  • Once the designated retention period ends, data is securely deleted or anonymized.
  • In the event of a data breach, cola tv is required to notify the affected members within 72 hours.

7Your Data Rights

As a cola tv member, you have certain rights over your personal data. You are entirely free to be aware of and exercise these rights.

Right to Access
You can request to know what personal information Cola TV holds about you.
Right to Rectification
You may request a correction if any of your information is inaccurate.
Right to Erasure
Where there is no legal obligation, you can request that your data be deleted.
Right to Restrict Processing
You may object to your data being used for specific purposes.
Right to Data Portability
You can request a download of all the data Cola TV holds about you.
Right to Withdraw Marketing Consent
You can opt out of promotional emails or SMS messages from Cola TV at any time.

To exercise any of the rights above, email cola tv Support at: support@colatv.onl — You can typically expect a response within 7 business days.

8Child Protection Policy

Strict policy: cola tv does not collect any information from individuals under the age of 18. If it is found that a minor has created an account, cola tv will immediately close the account and delete all associated data.

If a parent or guardian believes their minor child has registered on Cola TV, please contact support@colatv.onl immediately.

9Technical Security Measures

Cola tv uses industry-leading technology to protect your data. Every transaction and communication is wrapped in encryption. Our key security measures include:

  • TLS/SSL: All web traffic is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & IDS: Intrusion detection system active.
  • Regular Audits: Cola TV's systems are regularly tested by independent third-party security experts.
  • Staff Training: Cola TV staff receive regular training on data protection.

10International Data Transfers

Parts of Cola TV's technical infrastructure may be hosted on international servers. In such cases, Cola TV ensures that data protection standards comply with both Bangladeshi law and international benchmarks. Encryption remains active at all times during data transfers.

11Contact Us

For any privacy-related questions, requests, or complaints, please contact Cola TV. We typically respond within 7 business days.

Email
support@colatv.onl
Live Chat
24/7 Support in Bengali

12Policy Updates & Amendments

Cola tv may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through a platform notification. Continued use of cola tv's services after any changes constitutes acceptance of the revised policy.

This Privacy Policy was last updated: January 2026. Next Review: July 2026.

FAQ

Two Important Privacy Questions Answered

There are two separate ways to close or suspend your cola tv account. For a temporary break, go to the "Responsible Gaming" section in your account settings and choose the cooling-off or self-exclusion option – you can pause for anywhere between 24 hours and 6 months. During this time your account remains active, but you won't be able to play games or place bets. To permanently close your account, contact cola tv directly via Live Chat or email. The support team will verify your identity and proceed with the closure. Please note that even after your account is closed, cola tv is required by law to retain certain data for a specified period – typically 5 years. Make sure to withdraw any available balance before closing your account.

The minimum deposit amount at Cola TV depends on your chosen payment method. Deposits via bKash, Nagad, and Rocket start from as low as ৳500, while bank transfers generally require a minimum of ৳1,000. For first-time deposits, Cola TV's welcome bonus offer applies — to maximize your bonus, we recommend depositing the specified qualifying amount. Be sure to review the full bonus terms and conditions on the Promotions page before making your deposit. Mobile banking deposits are typically instant and should appear in your Cola TV account within minutes.
Fully Secure

Join Cola TV — Your Data is Completely Secure

SSL encryption, a transparent data policy, and support in Bangla — your privacy is Cola TV's top priority.

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